We hope that you find the following Frequently Asked Questions useful. Nevertheless, we accept that often there is no substitute to communicating with a human being! So please use these FAQs, and if you have follow-up question, contact sales@phaedrus-audio.com
All our prices are given on this page.
Sales to UK customers
Note that these prices are ex-works. Postage and packing are extra. VAT will always be charged.
International buyers, please note:
Phædrus Audio Terms and Conditions are here.
NEW! ... Sales to customers in the USA
Due to recent changes in the USA customs charges and regulations, you will see a 10% "U.S. Import & Processing Surcharge" added to your invoice.
This surcharge covers U.S. customs processing fees, potential import duties, and international shipping handling costs. It ensures timely delivery and compliance with U.S. import regulations. Additional duties or taxes may apply upon entry into the United States; these are levied by U.S. Customs and are the responsibility of the importer.
Sales to EU countries post BREXIT
Since the UK left the European Union, VAT prices are only applicable to customers in the United Kingdom. We no longer charge the VAT price to European customers. Instead we will charge you the basic price, but you will have to pay the equivalent tax (TVA in France, MwSt.in Germany, IVA in Italy and Spain etc.) when the unit arrives into the European Union. Carriers will normally ask you to pay this before they will deliver the goods to you. You are responsible for making this payment.
We prefer payment by PayPal. When the goods are ready to ship, we will raise a PayPal invoice and we dispatch on payment of this invoice. We always invoice in UK Pounds Sterling (GBP) but PayPal makes it easy for you to settle the invoice in your local currency. To go ahead with an order, we simply need an email address to which we can send the PayPay invoice and a shipping address.
We can also accept electronic transfers; although we can only accept transfers in UK pounds (GBP), so there will be FOREX and other charges. PayPal works very well for small amounts. Remember it is the vendor (Phædrus Audio) who pays the PayPal charges.
Most of our sales of the electronic tubes™ and Gold Dot Supertubes™ are direct to end-users. However, we welcome trade enquiries, as we do from all customers.
In principle, we ship to anywhere in the world. Some guide prices are here.
Customers in the following countries should check with us first: Afghanistan, Belarus, Burma (Myanmar), Central African Republic, Democratic People’s Republic of Korea, Democratic Republic of the Congo, Iran, Iraq, Lebanon, Libya, Nepal, The Russian Federation, Rwanda, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe.
With most of our electronic tubes, we ship within 3 to 5 days of order. The preamplifiers and studio products depend on our present stock and you'd be best to contact sales@phaedrus-audio.com. Remember, we only invoice when a product is ready to ship.
Electronic tubes™ and Groove Sleuth SOLUTION
If you wish us to deliver using a courier, please give us the precise delivery address and contact sales@phaedrus-audio.com for a quotation. Prices change all the time, so we can't give a fixed price for this service. We will always endeavour to find the best price in the circumstances. To give you an idea, charges range from about £20 to £50 for one tube, depending on destination.
Our preferred delivery method for Electronic Tubes™ and the Groove Sleuth SOLUTION is by Royal Mail Service - Tracked and Insured. At least since the beginning of the COVID-19 pandemic, this has proved as reliable and reasonably fast. Here are the prices for postage and packing using this service (VAT has been applied where required):
| Royal Mail - tracked and insured | £ (GBP) 1 - 2 tubes | £ 3 - 5 tubes |
|---|---|---|
| UK address
Special delivery (insured) |
£21.00 | £21.00 |
| European address
International delivery (insured) |
£30.00 | £45.00 |
| ROW address
International delivery (insured) |
£40.00 | £55.00 |
| USA address
International delivery (insured) Note new USA surcharge |
£40.00 | £55.00 |
For LONDON Series products and PHUSION/ FAB-S preamplifier
Please give us the precise delivery address and contact sales@phaedrus-audio.com for a quotation. Prices change all the time, so we can't give a fixed price for this service. We will always endeavour to find the best price in the circumstances.
We don't do loans. It's impossible for us to administer and enforce. We regret that. But history has shown us that, too often, a product loaned is a product lost. We're sure that wouldn't be true for you, but it's been our experience often enough that it has made us adopt a fixed policy of no loans.
Our latest news is on this page.
Phædrus Audio is a manufacturer of handmade tube and solid-state audio equipment. Inspired by great accomplishments of audio engineering, we are devoted to preserving and re-capturing the optimism, magic and energy of the past with modern materials and techniques and innovative electronic circuits. See more about us.
Phaedrus Audio is committed to safeguarding your privacy and ensuring that you continue to trust Phaedrus Audio with your personal data. Read our Privacy Notice.
Phædrus Audio hasn't closed, and the company has not been bought. This rumour may have resulted from a Companies House search which does indicate that a Phaedrus Audio Ltd. was dissolved on 26 July 2022, having been incorporated in 2012. Search further and you will see that this legal entity has not been used as a trading company since 2015. We set this company up for a while, but changed how we operate after a couple of years. In a recent spell of housekeeping, we decided that filing accounts for a dormant company was a waste of time and money and closed this company. But, to be clear: the dissolution of Phaedrus Audio Limited does not affect our warranties or our trading conditions.
It's sad to say that the people circulating this rumour never checked with us. We'd have been happy to clarify the situation. As we will again should anyone wish to contact us: Address all mail to sales@phaedrus-audio.com
You can read about them here.
During initial tests of the VF14M, EF14M, and AC701 electronic tubes™, we select the best 10% of tubes in performance terms and soak-test them, after which each tube is re-tested, certificated and marked with a RED DOT. These are our premium quality electronic tubes and carry a three year warranty. More importantly, these tubes are covered by Phædrus Lifetime Care
GOLD DOT Supertubes™ are only selected types and all are guaranteed to the highest standard. These are all premium quality tubes. They carry a three year warranty and are covered by Phædrus Lifetime Care.
You can read about the difference between the standard and the Red/Gold Dot tubes here and follow a link to the Lifetime Care page.
Do Red Dot tubes sound different?
The truth is that we always try to avoid saying this because we do NOT select Red Dot tubes on the basis of what the tubes "sound like". (We couldn't expect the test technicians to do this.) We do however base the selection on best headroom and lowest noise, so - insofar as those qualities correlate with better sound - the tubes must "sound better".
Gold Dot tubes are our premium tubes and employ our second-generation SupertubeTM electronic-tube technology. All Gold Dot premium quality, selected tubes and carry a three year warranty and are covered by Phædrus Lifetime Care service level agreement.
We're not sure where this idea comes from. But, if you think that you can drop a FET in instead of a VF14 or a AC701 in a Neumann microphone, we'd suggest you try it. It won't work for several reasons: Firstly, few FETs will tolerate the anode volts designed for a tube: neither is the bias arrangement suitable.
You could take the approach of using a cascode transistor to hold-off the anode volts from the FET. This works, but the output impedance of a FET in a common-source amplifier is much too high, and increased still more in a cascode arrangement. An alternative replacement for microphone valves uses this arrangement. But the circuits fails to drive the transformer correctly, and the entire sound of the microphone is changed.
A FET behaves much more like a pentode valve than a triode, and it is a triode we need accurately to model in these old microphones. Phædrus Audio Electronic Tubes not only correctly emulate the input and output impedances of a triode, but also emulate the coupling (Miller capacitance) between them.
For replacement tubes in vintage microphones we recommend the premium VF14M product called a Gold Dot Supertube™.
A cheaper (but still excellent alternative) is the VF14M Red Dot model. Alternatively, we have a cheaper variant of the VF14M which we developed principally for DIY projects. All our prices are given on this page.
Lastly, we have the VF14T which uses a more modern thermionic device in place of the original Telefunken tube. This is the same device offered in VF14 replacements from other vendors.
Yes, all our VF14 products require no modifications to the microphone.
Top studios who have taken the time to evaluate the Red Dot and the Gold Dot version have always chosen the Gold Dot as the "best sounding" of the tubes. If we had to sum it up, we'd say the top-end of the Gold Dot VF14M is a little bit more open (especially around the 7kHz mark) compared with the first generation device. Certainly, the electrical performance is better. The VF14M Gold Dot was a complete re-design. The main differences are:
The WE tube has a greater grid-current than a Neumann selected VF14M and this drops the bass response. And it's less linear. Now, people tend to use the U47 much nearer the talent these days than was the case in the 1950s. (Take a look at the Frank Sinatra pictures with the U47, he's a yard away!) So, working closer tends to increase the bass via the proximity effect. It also drives the tube harder into a "tubey" sound.
The original tubes (and our VF14M) give a much better bass response which means the microphone can be used more as it was originally intended.
For thermodynamic reasons (it's hotter!), the tube VF14T is also noisier than the VF14M which matches the original, big, German tube. The combined advice is therefore:
The tube VF14T is suitable for close-miked work (where the noise level isn't an issue, but a "tubey" sound is sought and where proximity effect makes up for a falling LF response); the VF14M, or the VF14M Gold Dot are better choices for more general duties.
The demo on this page is a comparison of the tube based competitor's tube (based on the same device as our VF14T) and the VF14M, so it gives a good idea of the different "shading" the two devices give.
The Phaedrus Audio VF14M (all models) needs to be installed in the original (tube) U47/48 circuit. The installation of the Nuvistor required a change to the power supply, and the refitting of the 29ohm resistor in the original U47/48circuit.
In our manual for the VF14M, you will find Appendix 1 is the original Neumann instructions on the modification to the PSU for the Nuvistor. These modifications needs to be reversed when you install the VF14M; just as you would need to do if you went back to an original tube.
The Phædrus Audio AC701 is not compatible as a replacement in circuits where the valve is used as a cathode-follower. For example, the AKG C60.
Because of its enormous transconductance, the Telefunken EC8020 is the best valve for low-noise phono or microphone preamplifiers. Today, it's impossible to get. The Phædrus Audio EC8020-pH is a modern replacement for this tube for low-noise phono or microphone preamplifiers. Click for more information on the "best valve ever made".
The Phædrus Audio SPIRIT is designed to operate as a tube impedance converter in microphones supplied solely with 48V phantom power. Heater current is reduced to 400µA so that the nominal 6V heater may be supplied from the 48V via a 100k resistor. Click for more information
Yes. For replacement tubes in high quality microphones we recommend the EF14M Red Dot model.
As of March 2022 we now manufacture a direct EF12 replacement electronic tube.
Contact sales@phaedrus-audio.com for the latest news on this project.
The Phædrus Audio 6072 is no longer available.
The Phædrus Audio EF86 and CV4085 are no longer available.
Very much so! We still sell the small FRANCINSTIEN Actif domestic matrix (with the revised Bride of FRANCINSTIEN parameters). We also offer the SHUpHLER studio processor which contains both the original and the later EMI Stereosonic stereo shufflers due to Alan Blumlein.
And, we have the third generation stereo enhancement, the FRANCINSTIEN WARP (WAvefront Reconstruction Processor).
Finally, the Blumlein shuffling algorithms, and the FRANCINSTIEN processes are all available in software in the Stereo Lab product.
Sadly, we don't think we shall ever be able to say the PHAMULUS is back in production. We were forced to stop production because several of the critical components went obsolete. Worse, the manufacturers gave us no notice of this so that we could last-time-buy. Essentially, the product is no longer manufacturable
The HYDRA four-headed microphone preamplifier is no longer in production. We were forced to stop production of the HYDRA because several of the critical components went obsolete. Essentially, the product is no longer manufacturable. The idea of the "four-headed" preamp' did make it into the PHUSION product.
In 2025, we introduced two new preamplifiers: The PHLUX-AI which replaces the previous Groove Sleuth II and LOCKDOWN products, and the Groove Sleuth SOLUTION, which is the Swiss Army Knife preamplifier for vinylistas - it does everything!
Phædrus Audio Groove Sleuth Adaptor preamplifiers were developed to convert the XLR socket microphone inputs on commercial computer sound cards to non-equalised phono cartridge inputs. Three versions exist: for moving-magnet cartridges; for moving-coil cartridges; and for Phædrus Audio's PHLUX active phono cartridges.
The Phædrus Audio PHLUX active phono cartridges represent a new development in phono cartridge technology in which the electrodynamic motor system is buffered by a miniature, internal impedance-converter thereby securing excellent electrical performance with excellent tracking. PHLUX-III is the third generation product and replaces the original PHLUX and PHLUX-II.
Stereo Lab is a Macintosh High-Resolution Audio App. The software has developed over several years and, now with the addition of equalisation and noise-reduction for all shellac-era records, Ambisonic decoding and Quadraphonic decoding, 5.1 up-conversion and full implemention of loudness measurement and adjustment to ITU BS.1770-3.
The software has value to mastering, broadcast and recording sound engineers as well as sound-archivists working with media which might range from phonograph cylinders, to analogue-cassette tape, to high-resolution digital files. More information.
Stereo Lab is available in the Apple App Store.
The Phædrus Audio cartridge alignment protractor is available FREE with Pspatial Audio's Needle-Drop Handbook.
Address all mail to sales@phaedrus-audio.com
