Phædrus Lifetime Care Service Level Agreement

Once certain Phædrus Audio products have gone beyond their warranty period, we offer Phædrus Lifetime Care for qualifying products.

Service Level Agreement (SLA)

For a standard charge, we will repair, re-test and re-adjust any qualifying product so that it performs to its original specification. This service is provided irrespective of the age of the unit although conditions apply.

Prices for Lifetime Care for the qualifying products are given on our pricelist page. This price includes labour, the replacement of any necessary parts. Postage/ shipping to Phædrus Audio for the service, and the cost of the return of the goods to the customer, is the responsibility of the customer. Phædrus Audio do not offer any warranty on products repaired under this scheme unless a minimum warranty period is mandated by applicable local laws.


Products qualifying for Lifetime Care

Warranty

Phædrus Audio's standard warranty is given on on this page.


Links

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Address all mail to sales@phaedrus-audio.com


Maidstone . Kent . UK .



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